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"Eclipse has been our solutions provider for the past six years, providing support and consultancy servicing to us for our Sun solution. In that time we have enjoyed a close working relationship with them and they have continually provided a high level of consultancy and servicing. Their team is always there to help when it is required, they are willing and able to solve any issues or queries as quickly as possible, and they think creatively to ensure the advice they provide works for our company and the business environment we operate within. You can't ask for more than that."
Patrick Teh, Group Information Technology Manager, Hoyts
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"In the six years we have worked with them I have found Eclipse is always there when you need them. If you have an issue or question, they are only a phone call away and that issue is addressed and rectified quickly and effectively. I certainly appreciate that level of support and service we receive from Eclipse. "
Alistair Beddison, Senior Financial Accountant, Diners Club Australia
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"Eclipse provides an outstanding level of client servicing, complete with one on one assistance when required. Having a key consultant assigned to your company means you have someone who knows your history and business issues - and that makes a world of difference when you need a quick answer for an issue. And Eclipse's Client Support Service is exactly what a support line should be - it doesn't matter what time of day or night you call, you know that someone will be able to help you over the phone, or they'll send a consultant out to you straight away. That is what I call real service. "
Debbie Dowling, Financial Controller, Bakers' Delight
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"We were really comfortable that Eclipse understood our business and knew how to build the solution to achieve real results. As our skills and knowledge of Sun and Vision increases, I'm sure we'll use these solutions in a financial and business management sense with much greater scope than we imagined when we first decided to go with Sun and Eclipse. There certainly is a great deal of potential. "
Alex Farrell, Financial Controller, Broadwater Hospitality
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""Eclipse worked with us to establish Pivotal as our core repository of business data for our company. They helped our smooth transition from a legacy system, which inadequately supported our business, to an flexible, integrated system that caters for growth and change.. We have found the system has been more widely used than originally envisaged and Pivotal has become an indispensable tool for our day to day operations. We have increased our licenses by 50%. " "
David Blackman, IT Manager, Flag Choice Hotels
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"Eclipse consultants committed to a very aggressive plan of three months from start date to going live with our Pivotal solution. They met the agreed timelines and, what's more, accomplished this under the capped budget that was originally agreed on. Eclipse has been a pleasure to deal with. They were honest with the CRM's capabilities, were fast at responding to our requests and their Pivotal team is very familiar with the product. "
Magdy Messiha, Internet/Data Manager, Telstra eMerge
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"Over the past 4 years Eclipse has provided us with outstanding service through first class consultants and a 24hr support team to back it up. Being in the top 1% of Microsoft international resellers Eclipse is able to keep us informed and up to date with the Microsoft Dynamics™ AX product features, and future release programs. The relationship allows us to plan our requirements and projects successfully to continually improve our business."
Brad Burden, IT Manager, B&W Steel Pty Limited
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"I am impressed by how Eclipse can react to our needs. Consultants show a solid grasp of our requirements and sometimes appear to be working from within, rather than as an external provider to the business"
Paul Reining, Group Financial Controller, JB Hi-Fi Limited
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"We decided to drop our previous maintenance support when we couldn’t see any real added-value, but after speaking to Eclipse, we noticed a more professional and accessible approach to their support. We changed our NAV support to Eclipse…....and haven’t looked back since.”"
Lou Shabani, Plate Processing Manager, Di Candilo Steel City
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"Not only are we impressed with Eclipse’s quality of advice and easily accessible consultants but they gave us the local touch we were looking for."
Jeremy White, Systems & Reporting Accountant, Peak Group Asia Pacific A part of the AGR Group
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"Payglobal/Eclipse has been our payroll provider over the last 5 years in that time we have had a great working relationship with them. Payglobal/Eclipse have always provided a high level of consultancy and service. Whenever we have had an issue or need that extra bit of help our consultant is only a phone call or email away."
Robyn Grujic, Payroll Manager, The Good Guys
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