Pivotal: Making The Most of CRM - Improving Change Management & User Adoption (18 June 2008)

Online Demonstration

This is a great opportunity to learn more about Pivotal from our professional consultants for FREE.

The vital role of change management in making CRM projects successful is generally acknowledged. In particular, successful change management involves several key initiatives:

 - Selling change internally
 - Creating an appropriate infrastructure for change management
 - Training
 - Reconfiguration of the organisation structure & associated processes
 - Performance assessment measures.

The role of the HR department in facilitating change should never be overestimated.

The webinar provides advice on change management related to new Pivotal CRM implementations and projects, with particular reference to upgrades of the current Pivotal solutions already in place.

To learn form about Pivotal CRM register for the webinar TODAY!

Event Details

Date:	Wednesday, 18 June 2008
Time:	11.30am to 12.15pm (Sydney, Melbourne, Brisbane) 11.00am to 11.45am (Adelaide) 9.30 to 10.15am (Perth)
Venue:	Live from your desktop

For further information please call Katey on 1300 660 471 or send an email to kgibb@eclipsecomputing.com.au.

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