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Managing your service calls effectively effects your customer satisfaction. Everything from how the service call is captured, assigned and dispatched through to resolution tracking and the management of your client contracts.
Adding this type of customer and equipment centric information to your financial system gives you a fully integrated business system to manage your service operation.
Eclipse has delivered these complex service and field service solutions to organisations with national networks across Australia. We have the knowledge and experience to help you with this type of application using
Microsoft Dynamics GP combined with the WennSoft Service Management suite.
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